Refund Policy

At Wreckmate Auto Parts & Recycling, parts purchased may be eligible for return or exchange within 7 days for an exchange or credit note, subject to certain conditions:

• Notification: Customers must notify us of any return or exchange request within 7 days of receiving the part.

• Condition of Parts: All returned parts must be in their original condition and packaging, with all tags, labels, accessories, and documentation included.

• Charges: Returns may be subject to restocking fees or charges for damaged or missing parts.

• Shipping: Customers are responsible for prepaying all return shipping charges, and all risk of loss or damage during transit remains with the customer. We recommend using a traceable shipping method for protection.

Limited Liability:

• Wreckmate Auto Parts & Recycling’s liability is limited to the replacement or repair of defective parts as outlined in our Warranty Policy.

• We shall not be liable for any incidental, consequential, or indirect damages arising from the use or installation of parts.

Installation Requirements:

• Parts must be installed by a qualified automotive technician or professional.

• Proof of professional installation may be required to validate warranty claims.

• Failure to comply may void warranty coverage.

Exclusions & Limitations:

• The policy does not cover damage resulting from misuse, neglect, accidents, or improper installation.

• Certain specialty or performance parts may have limited or no warranty coverage.

Claims Processing:

• Warranty claims will be processed within 7 business days of receiving all required documentation.

• Customers will be notified of the status of their claim and any further steps required.

Customer Responsibilities:

• Customers are responsible for maintaining and servicing their vehicles according to manufacturer recommendations.

• Any modifications or alterations to parts may void warranty coverage.

Notice of Defects:

• Customers must notify Wreckmate Auto Parts & Recycling promptly of any defects or issues with parts.

• Failure to report defects in a reasonable timeframe may affect warranty eligibility.

Dispute Resolution:

• In the event of disputes regarding returns or warranty claims, both parties agree to engage in good-faith negotiations.

• If resolution cannot be reached, disputes may be subject to mediation or arbitration under applicable laws.

Modification of Terms:

• Wreckmate Auto Parts & Recycling reserves the right to modify or update the terms of this Return & Refund Policy at any time.

• Revised policies take effect immediately upon posting on our website or through other communication channels.