Shipping Policy

At Wreckmate Auto Parts & Recycling, we offer reliable Australia-wide shipping for all our auto parts, ensuring that customers across the country can access quality recycled parts conveniently and efficiently.

Order Processing:

Orders are processed within 1–2 business days after payment confirmation.
Customers will receive an order confirmation via email with details of the purchased items and expected shipping timeframe.
All parts must be accurately described and checked by the customer before dispatch.

Shipping Methods:

We ship via trusted national courier services to ensure safe and timely delivery.
Customers may nominate their preferred courier if required, subject to availability and cost.
Delivery times may vary depending on location, courier schedules, and product availability.

Shipping Costs:

Shipping costs are calculated based on weight, dimensions, and destination of the order.
Customers are responsible for prepaying shipping fees unless otherwise agreed.
Wreckmate Auto Parts & Recycling reserves the right to adjust shipping fees based on courier charges or special handling requirements.

Risk and Liability:

Risk of loss or damage transfers to the customer upon dispatch from our warehouse.
Customers are responsible for inspecting the package upon delivery and reporting any damage or missing items immediately to our customer service team.
We recommend using a traceable shipping method for high-value or fragile items to ensure protection.

International Shipping:

Currently, Wreckmate Auto Parts & Recycling ships within Australia only.
For inquiries about special shipping arrangements, please contact our customer service team.

Delivery Issues:

Wreckmate Auto Parts & Recycling is not liable for delays caused by couriers, weather conditions, or natural disasters.
Customers must notify us promptly if there are issues with delivery so we can assist in tracking and resolving the matter.

For any questions regarding shipping costs, delivery times, or special requests, customers can reach us via phone, email, or in-person. Our team is committed to ensuring that your parts are delivered safely and efficiently.